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Effect Of Interpersonal Skills On The Sales Volume Of Hospitality Establishments In South - Eastern Nigeria
This study looked at the “Impact of Human Relations Skills on the sales volume of Hospitality Establishments” A study of selected Hotels in South-Eastern States of Nigeria.” The study has communication skills, cooperation team work, employee social awareness skills, democratic leadership skills and employee participation skills as the human relations skills and sales volume as the dependent variables. The study has six specific objectives and was guided by six research questions and six hypotheses.. In carrying out this study, a population of 998 staff from ten selected hotels was involved. A sample size of 286 was used as well as 286 copies of structured questionnaires in d
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