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Customers Satisfaction On The Computerized Accounting System In Nigerian Listed Banks
Computerized accounting system is an influential form of technology based on self-service which is denoted as electronic-banking, with the dispersion and advent of the Internet medium that can be categorized into PC banking, Internet banking, TV-based banking, and Telephone-based banking which consist several distribution channels that enables customers to access their bank account via the internet using a PC or mobile phone and web-browser. The aim of this study is to assess the extent of customers’ satisfaction on the computerized accounting system in the Nigerian banks, data was gathered from survey questionnaires administered for 220 customers which was analyzed using SPSS 21 version,
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