The economic down turn experienced in Zimbabwe since 2000 has not spared the education system. The economic environmental uncertainty mounts pressure on educational leaders whose mandate is to guide their institutions through the challenges without compromising quality. It has become an uphill task for managers and leaders in educational institutions to promote quality in the harsh economic environment. Their ability to lead and promote quality through an understanding of the emerging global trends is key to the success of their organisation. Quality at all operational levels in an organisation is not only possible but essential. The purpose of the study was to establish the extent Download