This study sought to investigate the effect of mobile credit on customer satisfaction in Kenyan commercial banks. The study utilized a positivism research philosophy using a descriptive research design. Data for the study was collected using questionnaires from customers of mobile phone companies in Kenya. According to the Central Bank of Kenya (2016), a total of 31 million bank accounts were in Kenya which formed the population of the study. A multistep sampling technique was done to select a sample size. Using Pagoso formula a total of 500 customers were selected for inclusion in the sample size. Data for the study was analyzed using linear regression analysis. Hypothesis testing was done Download
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